They are InPost Virtual Advisors. They work, just like Paczkomaty InPost – 24h a day, 7 days a week, without holidays or coffee breaks. They are available on www.paczkomaty.pl and are ready to answer your questions.
2. Are Anna and Adam knowledgeable about anything more except Paczkomaty InPost?
Of course! They can discuss difficult topics, translate words from English into Polish, they know history, will tell you what numbers won in today’s lottery and are very good at counting. Cannot believe it? Go to www.paczkomaty.pl and check it out!
3. What do Anna and Adam know about their employer?
They know a lot about their employer! They can tell you about Grupa Integer.pl or Paczkomaty InPost. They will also be willing to give you any information about InPost postal services. Just visit www.paczkomaty.pl and ask them!
4. Can Virtual Advisor answer all the questions?
They should answer all your questions. However, if you find their replies insufficient, call us (for landlines) or 12 619 98 99 (for mobile phones).
5. What are the system requirements to use InPost Virtual Advisor?
To enjoy a conversation with our Virtual Advisors use the following browsers: Internet Explorer (version 6.0 or higher), Firefox (version 2.0 or higher) or Opera (version 8.0 or higher) and make sure you have Adobe Flash Player (version 8.0 or higher) installed on your computer.
6. Can I install Virtual Advisor on my computer?
No. The only way you can talk to our Virtual Advisor is via our website.
7. Why can’t I hear the Virtual Advisor?
Check whether the volume button is on (on the top – left corner of Virtual Advisor screen). Or maybe your loudspeakers are off?
8. I cannot see the Virtual Advisor. Why?
Check whether you have the newest version of your browser, whether you have updated your operational system and whether you have Flash Player plug-in installed on your computer (if not, download it on http://www.adobe.com/products/flashplayer/).
9. How should I use the Virtual Advisor?
You can start a conversation with our virtual agent by writing your question in the blank space and pressing ‘enter’ or ‘send’. Remember that you have such buttons as ‘home’, ‘back’ (on the left from the blank space), ‘volume’ etc. which make conversation with Anna or Adam easy and effective.
10. Conversation with Virtual Advisor is possible only in Polish.
